Six Daro Properties Named Resident Satisfaction Award Winners by SatisFacts
Daro Properties: 2017 Satisfaction Award Winners
The six Daro properties recognized for achieving high scores on this year’s SatisFacts surveys include:
WASHINGTON, D.C. – February 12, 2018 – Daro Realty, LLC, one of DC’s oldest and most revered residential brands with ten buildings and 800 luxury rental apartments under management, is pleased to announce that six rental communities in its portfolio were named 2017 Resident Satisfaction award winners by SatisFacts, the multifamily industry’s premier authority on resident satisfaction and retention. SatisFacts monitors and evaluates nearly 350 management companies and over a million apartment homes nationally.
The survey asked residents to provide feedback regarding their recent service requests and to rate their experience, based on the promptness and quality of service rendered. Most questions used a five point rating scale with 1 being “Extremely Dissatisfied” and 5 being “Extremely Satisfied.” Daro residences scored an average of 4.3, a score indicating a very high level of resident satisfaction.
“These awards are particularly meaningful for us because they aggregate and provide valuable feedback from our residents,” noted Daro’s President Carissa Barry. “These honors reflect our team’s ongoing commitment to providing the highest level of customer service to our residents. We are delighted that we are making progress in our objective to continually evolve, improve and differentiate Daro communities from others in the market.”
About Daro Realty LLC
Daro was founded in 1935 by Dunbar A. Rosenthal. The 83-year-old company employs approximately 50 professionals across ten revitalized historic properties and is known as a top owner-managed firm in the Metropolitan DC area. In 2013, Daro began operating under new management leadership with a focus on strong customer service and an infusion of capital into the portfolio. Daro is proud to offer its tenants the charm and grandeur of DC’s historic properties alongside the comfort of modern amenities and class-A service.