DARO Apartments Resident FAQ
DARO encourages all residents to submit online rental payments. Online rent payments can be submitted via one time ACH or setup as a recurring ACH payment, and can be scheduled between the 1st and the 5th of each month. Debit and credit card payments are accepted however there is a 3% service fee assessed when paying with a credit card. Personal, certified checks, or money orders can be mailed or placed in the rent dropbox located at the Daro corporate office which is located at 2929 Connecticut Ave. NW Suite A Washington, DC 20008. Cash is not accepted. Rent is due on the first of each month, and is considered late on the 6th.
To set up online payments either automatic debit, or to make a one-time rent payment residents will need to establish an account with Rent Café the secure online resident portal.
Please complete a Notice of Intent to Vacate form and submit it within 30 or 60 days of your move out depending on your lease. If you must break your lease, please submit the form 60 days in advance. You may download a “Notice of Intent to Vacate Form” from our Resident Services page and submit to your Property Manager or to the Corporate Office. For your convenience you can email in your Notice of Intent to Vacate form to [email protected].
Renter’s Insurance is required at all Daro Communities. Each apartment must maintain a minimum $100,000 liability policy and must list the community as an additional interested party.
You can either submit your service request online via our Resident Services page or you may contact our Maintenance Hotline at (202) 363-2258.
In case of an emergency, Daro maintains a 24-hour emergency maintenance service for weekends, holidays and after management office operating hours. If you are experiencing a maintenance emergency please call (202) 363-2258, and the answering service will relay your request to the community maintenance engineers.
Emergencies include, but are not limited to: Water leak, no heat, gas leak, sewer stoppage, toilet or bathroom sink clog (if only one bath), no electricity, no hot water, kitchen sink clog, stove or refrigerator inoperable, fire, or any condition that endangers personal safety.
CALL 911 IN THE EVENT OF AN EMERGENCY REQUIRING IMMEDIATE POLICE, FIRE, OR MEDICAL ASSISTANCE.
Please refer to the lease agreement for terms and conditions regarding Daro’s package acceptance policy. The following communities accept packages via Parcel Pending, a secured locker facility: 1900 Lamont, Archer Apartments, and The Rodney. The Vintage and Parkway Apartments offer secure package services through Package Concierge. To register for Parcel Pending locker services please visit www.parcelpending.com. To register for Package Concierge locker services please visit packageconcierge.com.
DARO does not allow one to sublease their apartment while away for an extended period of time. Please refer to your original lease for details.
Yes, DARO has a few communities that have either lot or off-street parking options. Please contact your Community Manager for more information.
Daro loves our four-legged residents! Each apartment may have up to 2 pets.
The maximum weight per pet is 75 lbs., and the following breed restrictions apply:
⊗ Pit Bull Terriers, Staffordshire Terriers, German Shepherds, Presa Canarios, Chows Chows, Doberman Pinchers, Akitas, Wolf-hybrids, Mastiffs, Cane Corsos, and Great Danes.
There is a $250 nonrefundable pet approval fee for the first pet, a $200 non-refundable pet approval fee for the second pet, and monthly pet rent of $50 per dog per month and $25 per cat or rabbit per month.
The following Daro Communities accept dogs, cats, and rabbits:
The following Daro Communities accept cats and rabbits:
♥ All Daro Communities welcome service animals. ♥
You are free to paint your interior walls any color of your choice. At move out, the walls must be returned to the original color and primed if the chosen paint color is bright or dark. You will be charged per wall if the walls are not painted back to the original color.
Daro does not permit residents to mount TV’s on the wall without first receiving permission. Installation must be completed by a licensed and insured professional and proof of insurance must be submitted to Daro in advance of the installation.