Frequently Asked Questions

Rent payments are accepted at the corporate office (2929 Connecticut Ave. NW Suite A Washington, DC 20008 Monday – Friday from 8:30 am until 4:30 pm), via mail or automatic direct debit. Rent is due on the first of each month. We accept personal checks, money orders or cashier's checks. At this time, credit card payments are not accepted. Cash is not accepted.

If rent is not received by the 5^th of the month a 5% late fee will be assessed and payments submitted after the 5^th will be required in certified funds.

Yes, you can sign up for direct debit and through your bank we will automatically deduct your rental payment each month. Please contact our Accounting Department at the corporate office for more information or to complete a direct debit information form. You can go online to set up your electronic payments from the Resident Portal.

• Archer Apartments: Travis Williams, Property Manger moc.tmgmoradnull@smailliwt
• 1900 Lamont Apartments: Randee Coleman, Regional Property Manager moc.tmgmoradnull@namelocr
• Parkway Apartments:  Chinenye Anyanwu, Assistant Property Manager moc.tmgmoradnull@uwnaynac
• Parkwest Apartments:  Travis Williams, Property Manger moc.tmgmoradnull@smailliwt
• Phoenix Apartments:  Carla Peterson, Assistant Property Manager moc.tmgmoradnull@nosretepc
• Rodman Apartments: Aaron Volbrecht, Regional Property Manager moc.tmgmoradnull@thcerblova
• Rodney Apartments: Randee Coleman, Regional Property Manager moc.tmgmoradnull@namelocr
• Sedgwick Gardens Apartments:  Aaron Volbrecht, Regional Property Manager moc.tmgmoradnull@thcerblova
• Sixteen Hundred Apartments:  Randee Coleman, Regional Property Manager moc.tmgmoradnull@namelocr

Please complete a Notice of Intent to Vacate form and submit it within 30 or 60 days of your move out depending on your lease. If you must break your lease, please submit the form 60 days in advance. You may download a "Notice of Intent to Vacate Form" from our Resident Services page and submit to your Property Manager or to the Corporate Office. For your convenience you can email in your Notice of Intent to Vacate form to moc.tmgmoradnull@VTN.

You will be required to pay a lease break fee, which is equal to a full month's rent. You will need to submit the fee with your Notice of Intent to Vacate form at least 60 days prior to your move out (see "What do I have to do to move out?")

You can either submit your service request online via our Resident Services page or you may contact our Maintenance Hotline at (202) 363-2258.

In case of an emergency, Daro maintains a 24-hour emergency maintenance service for weekends, holidays and after management office operating hours. Call the management office, report your request, and the answering service will relay your request to the community maintenance engineers.

Emergencies include, but are not limited to: Water leak, no heat, gas leak, sewer stoppage, toilet or bathroom sink clog (if only one bath), no electricity, no hot water, kitchen sink clog, stove or refrigerator inoperable, fire, or any condition that endangers personal safety.

CALL 911 IN THE EVENT OF AN EMERGENCY REQUIRING IMMEDIATE POLICE, FIRE, OR MEDICAL ASSISTANCE.

Daro loves our four-legged residents! Each apartment may have up to (2) pets. The maximum weight per pet is 75 lbs, and the following breeds restrictions apply: Pit Bull Terriers, Staffordshire Terriers, German Shepherds, Presa Canarios, Chows Chows, Doberman Pinchers, Akitas, Wolf-hybrids, Mastiffs, Cane Corsos, and Great Danes.

The following Daro Communities accept dogs: Phoenix Apartments, Sixteen Hundred, 1900 Lamont, The Rodney, The Rodman, Archer Apartments, Parkwest, and The Vintage. All communities accept cats and rabbits.

All Daro Communities welcome service animals.

 

DaWe also offer complementary package receipt services, and three of our communities (1900 Lamont, Archer Apartments, and The Rodney) offer Parcel Pending locker systems for secure 24x7x365 package retrieval. Please refer to the lease agreement for terms and conditions regarding Daro's package acceptance policy.

You are free to paint your interior walls any color of your choice. At move out, the walls must be returned to the original color and primed if the chosen paint color is bright or dark. You will be charged per wall if the walls are not painted back to the original color.

Yes, DARO has a few communities that have either lot or off-street parking options. Please contact your Community Manager for more information.

DARO does not allow one to sublease their apartment while away for an extended period of time. Please refer to your original lease for details.