Move-in and General Community Information
Please note that RCN, www.rcn.com, and COMCAST, www.xfinity.com, are the two service providers.
The utility structure varies at each community throughout the DARO Portfolio. Please call for details.
Renter’s Insurance is required at all Daro Communities. Each apartment must maintain a minimum $100,000 liability policy and must list the community as an additional interested party.
All Daro communities are controlled access. Many Daro communities require key fobs to enter the community and amenity spaces. Key fobs are only provided to registered lease holders and occupants. Guests and food delivery persons should be met in the lobby and should call ahead for entry.
DARO requests that residents submit all service requests online. By submitting a service request online residents can check the status of the request and have a record of all repairs requested and made in their homes. (insert link to service request here). Our goal is to address routine service requests within a 24 hours and emergency repairs immediately.
Emergency maintenance services are available 24x7x365 and should always be called in at 202-363-2258. Emergencies include: water leak, no heat, gas leak, sewer stoppage, toilet or bathroom sink clog (if only one bath), no electricity, no hot water, kitchen sink clog, stove or refrigerator inoperable, fire, or any condition that endangers personal safety. Residents should always call 911 in the event of an emergency requiring immediate police, fire, or medical assistance.Service requests can be submitted online or by calling 202-363-2258. Our goal is to address routine service requests within twenty four hours and emergency repairs immediately. Emergency maintenance services are available seven days a week twenty four hours a day and should be called in at 202-363-2258.
Daro offers complementary pest control services, and pro-actively treats common areas once per week. All pest control treatments are safe for people and animals and MSDS sheets can be provided upon request. Please submit all pest control service requests online.
Daro communities offer Smart Laundry Facilities through Coinmach. The new machines allow residents to view the status of their laundry through an app which can be downloaded for free to any Android or Apple device.
There are two ways to sign your lease in-person, or electronically.
To ensure your satisfaction from day one we will be completing a move-in inspection either prior to, or on the date of your move-in. During this inspection we will be walking you through the apartment, inspecting fixtures and evaluating the overall condition. A carbon copy of the move-in inspection will be provided to you and a copy will be kept in your resident file. We also recommend downloading the custom community app through Mobile Doorman. You can complete and submit your move-in checklist using the app.
To reserve the elevator please contact the Property Manager at least one week prior to your move-in. Elevators are reserved on a first come first serve basis for three hour increments at the time. It is best to make elevator reservations as soon as your moving plans are finalized.
If you plan on using a large truck for moving you may need to reserve street parking. Here is some helpful information regarding how to reserve DC street parking:
- Online app for reserved parking: tops.ddot.dc.gov
- Apply online ddot.dc.gov
- Apply in-person
1100 4th St, SW 2nd fl
Wash, DC 20024